Can’t get into your email?

If the address you signed up with no longer works, we can move your account — everything you have read, saved and practiced — to a new one. Tell us both addresses and we will check and reply, usually within two days.

  1. 1Send the request You are hereThe old and the new address
  2. 2Confirm your new emailOpen the link we email you
  3. 3We check your requestBy hand, usually within two days
  4. 4Sign in with your new emailWe email you when it is ready

We email your new address a link to confirm it (step 2), and let the old address know too, so nobody can move an account that isn’t theirs. Still signed in somewhere? Then you can change it yourself.

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